Apparel Boxes
Soap Boxes
Candle Boxes
Bakery Boxes
Cosmetic Boxes
Cardboard Boxes
Vape Boxes
Pillow Boxes
CBD Boxes
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Hair Extension Boxes
Retail Boxes
Hemp Boxes
Display Boxes
Jewelry Boxes
Food Boxes
Die Cut Boxes
Toy Boxes
Window Boxes
Corrugated Boxes
Kraft Boxes
Rigid Boxes
Mailer Boxes
Mylar Bags
Gift Boxes
Seasonal Boxes
Custom Labels
Custom Sticker
Sport Boxes
Foldable Boxes
Gable Boxes
Insert Boxes
Sleeve Boxes
Tuck Boxes
Tin Packaging
Tube Packaging
Small BoxesShipping Policy
At BoxesGen USA, we’re dedicated to delivering your packaging products safely and on time. Please review our shipping policy below to understand how we process and deliver your orders.
Shipping Coverage:
We currently offer shipping throughout the United States.
For international orders, please contact us directly before placing your order to confirm availability and rates.
Shipping Cost:
Shipping is completely free within the United States, no hidden fees or extra charges at checkout.
You pay only for the product itself.
Processing & Handling Time:
All orders are processed within 1 to 2 business days after payment confirmation.
During peak seasons or large orders, processing times may extend slightly, but we’ll always notify you of any delay.
Estimated Delivery Time:
Once your order has been processed and shipped, delivery typically takes 3 to 4 business days depending on your location.
Total estimated time from order to delivery: 4–6 business days (including handling and transit).
Order Tracking:
After your order ships, you’ll receive a confirmation email containing your tracking number and a link to monitor your shipment’s progress.
If you don’t receive your tracking details within 48 hours, please contact our support team.
Payment Methods
We offer multiple secure payment options for your convenience:
Credit/Debit Cards (via Stripe):
Pay securely using major credit and debit cards through our trusted payment partner, Stripe. All transactions are encrypted and protected to ensure your financial information remains safe.
Cash on Delivery (COD):
- Available for customers within the United States.
- You can pay for your order in cash at the time of delivery.
- Please ensure someone is available at the delivery address to receive and pay for the order.
- COD may not be available for bulk or custom packaging orders; in such cases, our sales team will contact you to arrange an alternative payment method.
- A small handling fee may apply for COD orders in certain regions, which will be communicated before order confirmation.
Delayed or Lost Shipments:
While we work with reliable courier partners, delays can occasionally occur due to weather, carrier backlogs, or unforeseen circumstances.
If your order hasn’t arrived within the estimated timeframe, please contact us at sales@boxesgen.com and we’ll investigate promptly.
Incorrect Shipping Address:
Please ensure that your shipping address is accurate before completing your purchase.
We cannot be responsible for delays or lost packages due to incorrect or incomplete addresses.
Damaged Packages:
If your package arrives damaged, please take photos immediately and reach out to our team within 48 hours of delivery. We’ll work quickly to resolve the issue or send a replacement.
Contact Us:
For any shipping-related questions or concerns, contact:
📧 sales@boxesgen.com
🌐 https://boxesgen.com/contact-us/